Stereo Issue

I have a 2019 and the stereo or display will not turn on. The reversing camera works and at night the screen is backlit.

I checked the 20 amp Rad 1 fuse and 30 amp are both good.

anything else I should consider?

 

Take it in, 2019 should be under warranty.

 

Not sure if this applies here, but my daughter's Rav4 did this and we found you have to do the foloowing to get it back:
Do not start 4runner, get in and press start button twice, then put the 4runner in reverse for 5 minutes. It worked for her (radio looks the same as ours).

Steve

 

Have you tried holding down the volume button? Post a picture of what it looks like..