1. Welcome to 4Runners.com!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all 4Runner discussion topics
    • Transfer over your build thread from a different forum to this one
    • Communicate privately with other 4Runner owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Dealer installed the wrong oil filter

Discussion in '5th Gen 4Runners (2010-2024)' started by Surgekai, Sep 3, 2021.

  1. Sep 4, 2021 at 2:26 AM
    #31
    scottalot

    scottalot Stockalot

    Joined:
    Oct 12, 2018
    Member:
    #7442
    Messages:
    829
    Gender:
    Male
    First Name:
    Scott
    Charleston SC
    Vehicle:
    2018 T4R offroad
    To be determined
    I’d love to be a fly on the wall when op demands a new engine over a smaller oil filter that was run a few miles :facepalm:
    They won’t even extend the warranty for that little mixup..
    just imagine how often the wrong oil use used and never discovered and don’t me me started on gear oil weight :goingcrazy:
     
    Roland, A&P, nimby and 2 others like this.
  2. Sep 4, 2021 at 3:54 AM
    #32
    Toy4X4

    Toy4X4 New Member

    Joined:
    Jul 18, 2020
    Member:
    #15580
    Messages:
    7,753
    Gender:
    Male
    First Name:
    Jeff
    Vehicle:
    2020 Offroad Prem. 4-runner
    RevTek 3" front- 2" rear leveling, JBA uca's, LED interior lights, Cooper 275-70-17 AT3 LT
    This oil filter thing is very unfortunate, just have it documented at the dealership that it happened and hopefully nothing happens to the engine in the long run, if it does you have it documented and go from there. Bottom line: shit happens.... sometimes to you, sometimes to me, sometimes to all of us. Run it! Time will tell the outcome. Fact is it's done.
     
    Roland, A&P, jmkulbeth and 2 others like this.
  3. Sep 4, 2021 at 4:51 AM
    #33
    MeefZah

    MeefZah ------------

    Joined:
    Nov 1, 2015
    Member:
    #1122
    Messages:
    2,794
    Gender:
    Male
    First Name:
    Mark
    Lexington, Ohio
    Vehicle:
    2020 GX4(Runner)60
    I'm sure it's fine and no damage was done. Document it, report it to dealer, accept whatever offer they make for goodwill, be done with it.
     
    A&P, jmkulbeth, nimby and 2 others like this.
  4. Sep 4, 2021 at 5:49 AM
    #34
    olliechristoper

    olliechristoper New Member

    Joined:
    Jul 1, 2021
    Member:
    #22179
    Messages:
    223
    Gender:
    Male
    First Name:
    Chris
    What I cannot understand is how a mistake like this could even happen. It's obvious to anyone that it does not fit properly just by looking at it. I'm thinking it was a deliberate act and not by accident. For what reason of this gross negligence we can only speculate.


    I'm so grateful I do almost all my own repairs and have trusted humans with basic common sense and integrity that can do what I am unable to.
     
  5. Sep 4, 2021 at 6:13 AM
    #35
    nimby

    nimby in the drink

    Joined:
    Mar 27, 2017
    Member:
    #3777
    Messages:
    4,635
    First Name:
    Jake
    California
    Vehicle:
    2018 SR5P
    I honestly wouldn't worry about it.

    However, you should still go back to the dealer and tell them your concerns. If they offer you another oil change, decline and take @glwood54's advice to have them supply the oil and filter for the next few changes. Tell them you'd like to document the incident in case there is a premature failure (there won't be). Document all of your oil changes from here on out and keep receipts.

    Take samples of your next few oil changes and send them to Blackstone to have have them monitor the situation. See if the dealership will pay for this, but if they don't it may be worthwhile for you to front this bill for some peace of mind.

    It'll be fine.
     
    Singleminded, Roland, Toy4X4 and 2 others like this.
  6. Sep 4, 2021 at 6:25 AM
    #36
    olliechristoper

    olliechristoper New Member

    Joined:
    Jul 1, 2021
    Member:
    #22179
    Messages:
    223
    Gender:
    Male
    First Name:
    Chris
    The oil sample sent to Blackstone would have been the original one after the motor was ran with short filter. Any subsequent oil change is not going to have the particles found in the unfiltered oil.
     
  7. Sep 4, 2021 at 6:30 AM
    #37
    nimby

    nimby in the drink

    Joined:
    Mar 27, 2017
    Member:
    #3777
    Messages:
    4,635
    First Name:
    Jake
    California
    Vehicle:
    2018 SR5P
    They'll be able to monitor for any increased levels of wear when compared to normal wear intervals from other 4Runner samples they've run over the years.
     
  8. Sep 4, 2021 at 8:30 AM
    #38
    lowflyer

    lowflyer New Member

    Joined:
    Feb 17, 2021
    Member:
    #19819
    Messages:
    204
    Gender:
    Male
    Vehicle:
    2023 TRD ORP w/ KDSS <2021 Venture w/o KDSS <line of Tundras
    The OP was going to the dealership yesterday over this issue but hasn't returned to tell us what was said.

    I'm in this excited state of expectation, like reading a mystery novel waiting for the mystery to be solved:))
     
  9. Sep 4, 2021 at 9:49 AM
    #39
    Tama1968

    Tama1968 New Member

    Joined:
    Jan 2, 2016
    Member:
    #1353
    Messages:
    703
    Gender:
    Male
    Florida
    Vehicle:
    T4R SR5 in Classic Silver
    I don't know the type of people who work in the dealers in your area, but I've seen the 'techs" here and I can easily see how it could happen. Minimal training and even less concern for what happens beyond getting a paycheck. Slam it in there and move on to the next rig in at least 90% of the cases. My dad was a mechanic who worked on everything from fighter aircraft to the family lawnmower...I remember when he got too old to crawl around a car to do maintenance and it pissed him off royally to go to a shop for the very reasons above. Course he had me and my brother to boss around when we were home....
     
  10. Sep 4, 2021 at 9:53 AM
    #40
    jasonmcelroy

    jasonmcelroy Recovering perfectionist

    Joined:
    May 17, 2021
    Member:
    #21537
    Messages:
    236
    Gender:
    Male
    First Name:
    Jason
    San Jose, CA
    Vehicle:
    2021 Grey Trail
    Bilsteins, KO2, sound system, RedArc towing
    ^^^ Voice of reason here.

    I have a 1959 Chevy pickup truck that doesn't even have an oil filter. Probably has a half-million miles on it.

    The interval your engine was exposed to oil with no filtration is little more than a blip on the radar.

    Take the lesson (avoid shitty dealers and do it yourself) and move on with no worries.

    Jason
     
  11. Sep 4, 2021 at 12:46 PM
    #41
    Charlievee

    Charlievee New Member

    Joined:
    Dec 20, 2018
    Member:
    #8149
    Messages:
    1,323
    Chances are most will trade it in long before anything comes from "damage" caused.
     
    A&P and nonuniform like this.
  12. Sep 4, 2021 at 12:49 PM
    #42
    nonuniform

    nonuniform New Member

    Joined:
    Jul 8, 2021
    Member:
    #22267
    Messages:
    439
    Gender:
    Male
    Vehicle:
    2021 TRD OR
    I think sometimes people use online forums as a way to make themselves feel important, in the outside world they may not have that sort of affirmation.

    I drove a BMW big six with no oil in it for 100 miles. Put oil in it, the engine lived for another 40k miles. It already had 150k on it. I dunno, anecdotal stories like mine are only marginally useful as a guide, but it just goes to show that there's a lot we don't know.
     
    A&P[QUOTED] likes this.
  13. Sep 4, 2021 at 1:27 PM
    #43
    olliechristoper

    olliechristoper New Member

    Joined:
    Jul 1, 2021
    Member:
    #22179
    Messages:
    223
    Gender:
    Male
    First Name:
    Chris
    Isn't that the truth. Guys like myself deal with facts and not assumptions in cases such as this one. "Expert opinions" do not apply here. The only way to tell how much damage and wear occurred is by bore scope, leak down and other measurements. Any way you want to slice it this motors wear has been accelerated more than one that was properly filtered. By how much remains to be seen when the OP has the testing done.

    It's very sad we have incompetent techs that are not willing to do the simplest of tasks. FWIW, I cannot see any possible way to make a mistake like that. It was almost as if it was a deliberate act.

    That's almost as bad as me pouring gear oil into my KTM300 and watching it drain into my skid plate and onto the floor!! Note to self not to work on race bikes right after the race and being worn out mentally. :drool:
     
  14. Sep 4, 2021 at 1:57 PM
    #44
    jetmechG550

    jetmechG550 New Member

    Joined:
    Feb 25, 2021
    Member:
    #19975
    Messages:
    185
    Gender:
    Male
    First Name:
    Frank
    Vehicle:
    2021 Off Road Premium
    Anyone ever cut the filter and expand the element to see what these filters actually filter? There was a certain model of Lycoming engine that had an AD on it and we had to cut the filters open and look over the element every 50 hours. I worked for th school and we had one airplane in the fleet that had the affected model engine and on a training aircraft that 50 hours went by fast. In the 2+ years I worked there, never once did I find anything. running unfiltered or in a partially filtered situation isn't going to be an issue in a closed system, especially in a new vehicle. Running no oil or low oil, that's when you're going to find shit wrong.
     
  15. Sep 4, 2021 at 6:23 PM
    #45
    Roland

    Roland New Member

    Joined:
    Apr 26, 2021
    Member:
    #21148
    Messages:
    782
    Gender:
    Male
    Texas
    Vehicle:
    2019 Toyota 4runner TRD off-road premium
    Your car's oil filter captures harmful debris, dirt, and metal fragments that can get into your motor oil and damage the engine. This is just a fact; a wrong engine oil filter can do engine damage. Ask any automotive engine engineer.

    Not saying that in OP’s case damage happened, nevertheless, I would recommend which is already mentioned, a Blackstone analysis; personally, I would go a step further to make sure. That is just me. I respect all opinions.

    I know that Chris (@olliechristoper) is sometimes overly vocal about oils, maintenance & all kinds of protective measures. In this case from a mechanical point of view he is correct to the extent of damage or shorten engine longevity.

    I’m not talking about engine replacements and lawsuits etc.; again, I’m not saying that this is the case with OP’s engine at all.
     
    olliechristoper likes this.
  16. Sep 4, 2021 at 8:01 PM
    #46
    olliechristoper

    olliechristoper New Member

    Joined:
    Jul 1, 2021
    Member:
    #22179
    Messages:
    223
    Gender:
    Male
    First Name:
    Chris
    Yes Roland, well said. These kind of preventable issues should not happen. Yes I'm vocal for sure. I think of worse case scenario. Heck man, I was chastised on a KTM forum years ago for recommending all owners of 300's to weld the power valve pin and bolting on a exhaust flange sleeve as preventative measures. A lot of those who dug in their heels and laughed at me were splitting cases and replacing broken cylinders. Same with my Beta swapping out the plastic oil pump gears for steel ones. It was kind of a pain but well worth it.

    And this was supposed to be just a simple filter change by certified dealer techs.....
     
  17. Sep 4, 2021 at 9:24 PM
    #47
    DrewMan

    DrewMan 2016 4RTP-KDSS

    Joined:
    Mar 19, 2017
    Member:
    #3731
    Messages:
    396
    Gender:
    Male
    Middle Tennessee
    Vehicle:
    2016 Magnetic Grey 4Runner Trail Premium
    Bilstein 5100 Series Shocks, Daystar 1.5" Rear Coil Spacer (Mid Left), Level 8 Tracker Pros 17x9, 275/70/R17 B.F. Goodrich TKO's, N-Fab Nerf Steps
    Pretty Sad; the Toyota Area Dealer Rep needs to here about that! …
     
    Roland, olliechristoper and Toy4X4 like this.
  18. Sep 8, 2021 at 10:49 AM
    #48
    taco_runner

    taco_runner New Member

    Joined:
    Jun 25, 2020
    Member:
    #15129
    Messages:
    299
    Gender:
    Male
    First Name:
    Kev
    Vehicle:
    4Runner TRD OR Premium
    The filter they used is for a Rav4. I know because I change my wife's oil and filters.

    filters2.jpg
     
    DrewMan and Roland like this.
  19. Sep 8, 2021 at 11:12 AM
    #49
    4wheelforlife

    4wheelforlife New Member

    Joined:
    Aug 19, 2021
    Member:
    #22895
    Messages:
    64
    Gender:
    Male
    First Name:
    T
    Vehicle:
    2021 4Runner
    Just to verify. Went by dealership to get 4Runner and rav4 filters. This is the correct one for 4Runner correct? I haven’t done the first oil change yet.

    295DB9B3-7AAB-40CE-93A3-0218EBA78A1B.jpg
     
    DrewMan and Roland like this.
  20. Sep 8, 2021 at 11:20 AM
    #50
    Roland

    Roland New Member

    Joined:
    Apr 26, 2021
    Member:
    #21148
    Messages:
    782
    Gender:
    Male
    Texas
    Vehicle:
    2019 Toyota 4runner TRD off-road premium
    Correct, the right one.
     
  21. Sep 8, 2021 at 11:23 AM
    #51
    4wheelforlife

    4wheelforlife New Member

    Joined:
    Aug 19, 2021
    Member:
    #22895
    Messages:
    64
    Gender:
    Male
    First Name:
    T
    Vehicle:
    2021 4Runner
    Thanks a bunch. Just wanted to be sure as oil filters and oil is not to expensive and probably the best thing you can do yourself. I’m not a mechanic but I’m totally watching videos and doing the easy things myself. To bad I never took the path of being a mechanic. It’s something I always secretly loved to do now I have time to learn.
     
    DrewMan and Roland like this.
  22. Sep 8, 2021 at 11:48 AM
    #52
    Sandbuster

    Sandbuster Breaking Wind

    Joined:
    Jan 16, 2021
    Member:
    #19157
    Messages:
    696
    Gender:
    Male
    First Name:
    Mike
    Central Florida
    Vehicle:
    2019 TRD Offroad
    Power Commander, LED lights upgrade, Eibach Pro Truck Series suspension upgrade (front & rear), Airbags (rear), dash integrated trailer brake control, Body Armor front bumper, Smittybilt 10K winch
    And that is the beauty of YouTube! I spent 25+ years earning my living as a auto tech when there was no YouTube. To me YouTube is the best trade university on the planet! I am so grateful that such a thing exists. I never dreamed I would have the ability to tear open a flat screen monitor down to parade rest to change out $11 worth of failed capacitors and save an otherwise great monitor - thank you YouTube!
     
  23. Sep 8, 2021 at 11:51 AM
    #53
    4wheelforlife

    4wheelforlife New Member

    Joined:
    Aug 19, 2021
    Member:
    #22895
    Messages:
    64
    Gender:
    Male
    First Name:
    T
    Vehicle:
    2021 4Runner

    Yessss your absolutely correct. I always enjoyed taking apart random thing mostly computers and build my own. I just have a desire for cars/trucks to learn more. I even thought about going back to a community college for auto mechanics just for my own benefit. I’m older I listen plus I actually love it.
     
    Toy4X4 and DrewMan like this.
  24. Sep 8, 2021 at 12:29 PM
    #54
    Sandbuster

    Sandbuster Breaking Wind

    Joined:
    Jan 16, 2021
    Member:
    #19157
    Messages:
    696
    Gender:
    Male
    First Name:
    Mike
    Central Florida
    Vehicle:
    2019 TRD Offroad
    Power Commander, LED lights upgrade, Eibach Pro Truck Series suspension upgrade (front & rear), Airbags (rear), dash integrated trailer brake control, Body Armor front bumper, Smittybilt 10K winch
    Get greasy and enjoy!!
     
    DrewMan likes this.
  25. Sep 8, 2021 at 12:43 PM
    #55
    Marchy

    Marchy New Member

    Joined:
    Mar 5, 2021
    Member:
    #20124
    Messages:
    215
    Gender:
    Male
    First Name:
    Sean
    Seattle
    Vehicle:
    2021 4 Runner Venture
    this^^ if there was any serious and irreparable damage done by running the shorter filter over a oil change interval, future oil analysis will be able to tell that there's extra wear material in the oil samples. My old turbo forester ate rings during one oil interval. I forgot to get a sample but got one on my next change. They told me that based on what they found and how much oil my engine was consuming that rings from at least 2 cylinders were done and I was going to need a new motor at some point.
     
    A&P and nimby[QUOTED] like this.
  26. Sep 8, 2021 at 12:50 PM
    #56
    WeakestLink

    WeakestLink New Member

    Joined:
    Jun 14, 2021
    Member:
    #21945
    Messages:
    22
    Gender:
    Male
    I have no idea whether the wrong filter would impact your engine life but I would definitely document this incident with Toyota corporate, not just the dealer.
     
    DrewMan, Tuco S., A&P and 3 others like this.
  27. Sep 8, 2021 at 1:05 PM
    #57
    Slopemaster

    Slopemaster Slope Survivalist

    Joined:
    Mar 20, 2021
    Member:
    #20442
    Messages:
    3,074
    Gender:
    Male
    Idaho
    Vehicle:
    2018 SR5
    265-70-17 Ridge Grapplers, TRD Pro rims, 3M precut bra, N-Fab nerf/steps
    I noticed that this wrong size filter element issue was brought up during the Car Care Nuts latest live chat last weekend.
     
    DrewMan likes this.
  28. Sep 8, 2021 at 1:49 PM
    #58
    Moon Landing

    Moon Landing AFFTC 1967/68 Eddies Air Patch

    Joined:
    Feb 4, 2021
    Member:
    #19563
    Messages:
    2,170
    Gender:
    Male
    First Name:
    Jer
    La Quinta, Ca. AKA "The Skillet"
    Vehicle:
    Moon Rock 4Runner
    Nam 68/69
    And?
     
    A&P likes this.
  29. Sep 8, 2021 at 1:50 PM
    #59
    Roland

    Roland New Member

    Joined:
    Apr 26, 2021
    Member:
    #21148
    Messages:
    782
    Gender:
    Male
    Texas
    Vehicle:
    2019 Toyota 4runner TRD off-road premium
    Verdict?
     
  30. Sep 8, 2021 at 1:58 PM
    #60
    Spare Parts

    Spare Parts New Member

    Joined:
    May 13, 2020
    Member:
    #14274
    Messages:
    2,750
    Gender:
    Male
    Southern Maine
    Vehicle:
    22 LR ORP
    Sherpa Crestone. 4X Innovations Sliders
    must like the dropped a commercial in the middle of the thread, tune in Thursday at 4 to see the show
     

Products Discussed in

To Top